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iBES As A Service Platform. Combining Customer Relations, Account Management, Voice and Hosting.

an Integrated Business Expansion Solution - IBES

"A solution designed around communications requires instant access."
Roger Mangraviti,
Group Director.

How do I get started? There are a few steps required to kickstart the system (all steps are free).

  1. Click on Join Now to Register as a New User and Accept the Authentication Email.
  2. Then Active a Free Voice Account by Login in to https://ibes.ibesaas.com and then click on the VoIP tab to activate the voice service. Check your email for the VoIP username and VoIP Servers.
  3. Then whilst still in Control Click on 'Home' and then 'Activate your eBusiness'. Once completed you have activated the IBES facility for your account.
  4. then you can Login to this Admin Facility

We normally have numbers in our pool to Allocate an Inbound number to you. If there are available numbers. One will be allocated to your account on trial basis.

What is this?

This facility is a hosted communications solution. The full suite of service includes a Voice enabled telephone service (local number availability in Perth, Adelaide, Melbourne, Queensland and Sydney), Customer Management, Invoicing, Reporting, Instant Messenging, Instant CallerID searching from your Customer Management and Click to Call.

iBES is a solution as a service for both infrastructure, hosted and virtual operators. Available Modules:

  • XML/SOAP Interfaces
  • Radius and Custom Layer 2 provisioning
  • Voice and CDR Processing. Real time and Medition.
  • Customer Relations Management
  • SOAP API
  • Cloud Computing
  • Mail, Web, DNS Management
  • Converged Media with Voice, Video and Internet

More features?

Basic Customer Relationship Management, includes:

  • Contact Details
  • Customer Invoice Summary and Running Balances
  • Invoices and Presentation
  • Customer Notes
  • Inbound and Outbound voice calls over Internet
  • Web Instant Messaging
  • Branded Customer Self Service facilities
  • $0 credit Voice account. Pay only for outbound calls, inbound free for testing period.

Solutions for emerging Enterprises

This platform provides the resources required to establish a enterprise communications network. With abilities for Operations Support Services for Internet Access, Broadband Services and General Communications Services this management platform provides you with the right management facilities.

This Platform

This is an overview of the iBES Platform network. This service is delivered across a network of servers. Each server provides a unique part of our solution. From voice, video and database servers we connect the best of breed applications to provide a fast a responsive converged communications solution from one interface.

Numerous databases include BINS Database, Australian Banking BSB index, full Australian Postcode database, Grey Pages, Telephone Exchange Number Lookup databases and more.

We utilise the best of breed applications with Web 2.0 technologies and fast MariaDB database servers. Built with XTHML and remote XML-API this solution scales for the most demanding enterprise applications.

Our tools are open source for our enterprise suite, so if you own an on-site enterprise copy your team can maintain and expand functionality internally.

Now includes GeoSpatial Mapping, GeoCoding and Video Integration for web conferencing.

© Copyright 2006 - 2013, ibesaas.com All Rights Reserved.

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